Remote Deskside Support

New technology can be inherently risky, but IT outsourcing means that your company benefits from the range of experience, documentation, procedures, and expert technicians who are prepared to meet the needs of various clients. We provide a single point of contact to get anything technical done for your company whether it's an issue with your desktop, native application, VOIP phone service, ext. Cynch can be your single point of contact for any and all technical challenges affecting your business.


The team at Cynch is very professional, reliable and personable. It’s a pleasure doing business with them every day.
  • Business Continuity - (Backup & Disaster Recovery) - Business continuity is critical for any business. Our backup and disaster recovery is a turnkey solution for critical data protection and rapid recovery.
  • Email Management - Hosted and on-premise email management gives you email continuity, Anti-spam, and shared contacts and calendars.
  • Security - Antivirus, Anti-spam, Firewall, and Security Patch management ensures that your network and inbox remain safe and secure.
  • Technology Consulting - A dedicated Virtual CIO gives you the expertise you need to make the right decisions about your technology needs.

CYNCH IS DEDICATED TO A MORE PERSONAL APPROACH.

By knowing you and your employees we can anticipate, diagnose and resolve issues much more rapidly.

Texas to _____________, in 2.5 seconds.

Being able to take advantage of our team remotely saves you money and time. We provide as much guidance as possible to you and will suggest the changes needed to make sure that nearly all of your IT needs can be resolved remotely. We also realize that sometimes, you need on-hands support. We can be available for onsite consult or make arrangement with a local team that can come into your organization to assist when needed.

  • Onsite Technicians - If your business is local to Austin, TX we will deploy a local field technician onsite to resolve problems that can’t be fixed remotely.
  • Not Local to Cynch? - We build relationships with vendors in your area and assist in building hardware maintenance contracts to cover you in the event you have a major failure. Cynch acts as your liaison to send vendors onsite quickly briefing them before hand to resolve problems.
  • Dedicated Onsite - A dedicated engineers can be deployed onsite if needed for large in-house projects (short or long-term).

An IT budget sized for your business

Understanding what your IT budget is today and what it will be as your organization grows should be simple -- with us, it's a "cynch". Our fully managed IT service plans are structured by the size of your firm. As your company grows, you can structure your budget accordingly.

The Right Size - Cynch IT outsourcing agreements are based upon the size of your organization.

  • No Nickel And Diming - You get support for an unlimited number of incidents. Your only costs are for onsite visits or hardware/service upgrades.
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