There is never a dull moment here at Cynch Inc.. We pride ourselves on being able to solve any and all technical issues for our clients, and with the pace of technology these days, that is no easy task. We depend on out partners to keep us up to date one the latest and greatest so that we can keep our customers moving forward at the speed on Tech.

Whether you are looking for a new hosting company, moving to a new machine with the same provider, or just looking for someone to look after the well being of your custom environment, Cynch is here to help. We have teamed up with the best hardware manufactures, cloud architects, software re-sellers, and service providers in the industry. That means that when our customers have a problem we know just who to call. These partnerships allow us to contact vendors on your behalf so that we can wait on hold while you run your business.


A – Managed Services is the pro-active management of an IT asset or object by a third party on behalf of the customer.

2. What Operating formats do you support?

A – Cynch supports Windows, Linux, and Mac OS.

3. Do you only support servers?

A – No. We offer comprehensive workstation support, which includes network connectivity, domain integration, driver management, updates, upgrades, and software installation.
A – Some of our customers have a designated IT support person or department to handle the day-to-day technical issues. These organizations count on Cynch for the most critical IT support functions such as strategic advice, technical projects, IT security, advanced application support, and after-hour support.
A – Cynch support monitors your infrastructure 24 hours a day, 365 days a year. Cynch becomes aware of the issue immediately and begins actively moving towards a solution.
A – The goal at Cynch is to respond to every request within 30 minutes of receiving it.
A – A server migration is the process of moving data from one server to another server. Server migrations are completed in four phases (Discovery, Sync, Verification, & Cutover).
A – Cynch strives to help you with any IT problem that may arise in your business, however our team of dedicated professionals constantly monitors your infrastructure to avoid downtime and increase productivity.
A – Cynch has professional relationships with vendors such as Microsoft, IBM, Amazon, and others.
A – Remote deskside support is the ability to remotely manage workstations and computers without physical being in front of that device.
A – To submit a ticket open a web-browser and navigate to our support portal, login, and click "Submit a new request".
A – Cynch pro-actively patched all servers that could possibly be affected with an updated SSL version.
A - Cynch is an authorized re-seller of a major anti-virus solution which would be installed on all infrastructure devices if it fell within the scope of your aggrement.
A – While email issues do not always have the same solution, your first steps will always be the same. Begin by creating a support ticket and then reach out to the user who is unable to email you and requesting they send us a copy of the bounce-back notification. Users can send that to [email protected].
A – Getting a quote is as simple as completing our contact form. Answer the questions on the form and submit it to Cynch so one of our sales professionals can contact you.